These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Acadevo, operated by Holistically Simple PMA ("Acadevo," "we," "us," or "our"), governing your access to and use of the Acadevo platform, website at getacadevo.com, and all associated services (collectively, the "Platform").
By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Platform.
1.1 By clicking "I Accept," creating an account, or otherwise accessing the Platform, you agree to these Terms and our Privacy Policy and Cookie Policy, each of which is incorporated herein by reference.
1.2 If you are registering on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
1.3 We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. We will notify you of material changes by email or in-app notification.
Acadevo provides an all-in-one academy management platform for activity-based businesses including but not limited to martial arts academies, fitness studios, yoga and pilates studios, CrossFit boxes, dance studios, gymnastics clubs, swim schools, personal trainers, gyms, camps, coding schools, and learning centers ("Businesses") and their members ("Members").
The Platform enables Businesses to manage members, schedule classes, process payments, track attendance, communicate with members, manage leads, run competitions, and integrate with third-party services including GoHighLevel and Stripe.
3.1 Subject to these Terms, Acadevo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes.
3.2 You agree not to:
3.3 Acadevo reserves the right to suspend or terminate access to the Platform at any time for violation of these Terms or for any other reason at our sole discretion.
4.1 You retain ownership of all data, content, logos, images, and other materials you upload or submit to the Platform ("User Content"). By submitting User Content, you grant Acadevo a limited, non-exclusive, worldwide, royalty-free license to use, store, display, and process such User Content solely for the purpose of providing the Platform to you.
4.2 You are solely responsible for the accuracy, legality, and appropriateness of all User Content. Acadevo does not monitor or control User Content and accepts no liability for it.
4.3 You are solely responsible for all services, programmes, and products you offer to your Members through the Platform, including pricing, delivery, refunds, and compliance with applicable laws.
4.4 Automated Communications. If you use the Platform to send automated SMS, email, or push notification communications, you are solely responsible for:
4.5 Payment Processing. Payment processing is facilitated through Stripe Connect. Acadevo does not hold, process, or have access to your payment card data. Funds from membership payments flow directly to your connected bank account. You are subject to Stripe's terms of service in addition to these Terms. Acadevo is not liable for any errors, failures, or disputes relating to payment processing.
5.1 You must provide accurate, complete, and current information when registering for the Platform. You are responsible for maintaining the accuracy of your registration information.
5.2 You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at hello@getacadevo.com upon becoming aware of any unauthorized use of your account.
5.3 You are solely responsible for all activities that occur under your account, including actions taken by your staff or authorized users.
5.4 Each location or academy you manage on the Platform is provisioned as a fully isolated tenant with its own separate database. Your data is never shared with or accessible by other Businesses on the Platform.
6.1 All intellectual property rights in and to the Platform, including but not limited to software, designs, logos, graphics, text, and underlying technology, are owned by Acadevo or its licensors. Nothing in these Terms grants you any rights in the Platform beyond the limited license described in Section 3.
6.2 You may not use Acadevo's trademarks, service marks, logos, or brand name without our prior written consent.
6.3 You retain all intellectual property rights in your User Content. Acadevo makes no claim of ownership over your member data, business data, or any other content you upload to the Platform.
7.1 Subscription Fees. Access to the Platform requires a paid subscription. Fees are charged monthly or annually as selected at registration. All subscription fees are due in advance and are non-refundable except as expressly stated herein.
7.2 Current pricing is as follows:
7.3 Platform Fee. In addition to subscription fees, a platform fee is applied to each payment transaction processed through the Platform via Stripe Connect. This fee is deducted automatically and varies by plan as set out above.
7.4 Free Trial. New accounts are provided a free trial period (14 days for Starter and Growth plans; 30 days for Pro plan) with no credit card required. At the end of the trial period, you must provide payment information to continue using the Platform.
7.5 Automatic Renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time from your account settings.
7.6 Price Changes. Acadevo reserves the right to change subscription pricing with at least 30 days' written notice. Continued use of the Platform after a price change takes effect constitutes acceptance of the new pricing.
7.7 Taxes. Subscription fees do not include applicable taxes. You are responsible for all taxes arising from your use of the Platform and from services you offer through the Platform.
7.8 Overdue Payments. If payment fails, Acadevo may suspend your access to the Platform until outstanding amounts are paid. Overdue balances may accrue interest at 1.5% per month or the maximum rate permitted by law.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACADEVO EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
ACADEVO DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, THAT OPERATION WILL BE UNINTERRUPTED OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. YOU USE THE PLATFORM ENTIRELY AT YOUR OWN RISK.
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACADEVO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.
9.2 ACADEVO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO ACADEVO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.3 Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless Acadevo and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your use of the Platform; (ii) your User Content; (iii) services or products you offer through the Platform; (iv) your violation of these Terms; (v) your violation of any applicable law or third-party rights; or (vi) any unauthorized use of your account.
11.1 You may terminate your account at any time by cancelling your subscription through your account settings or by contacting us at hello@getacadevo.com.
11.2 Acadevo may suspend or terminate your access to the Platform at any time, with or without notice, for violation of these Terms, non-payment, or for any other reason at our sole discretion.
11.3 Upon termination: (i) your license to use the Platform immediately terminates; (ii) you will lose access to your account and data; and (iii) Acadevo may delete your data in accordance with our data retention policies. Sections 6, 8, 9, 10, and 12 survive termination.
11.4 Data Export. You may export your data before termination. Acadevo will make reasonable efforts to provide data export functionality. We are not obligated to retain your data after account termination.
12.1 These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Holistically Simple PMA operates, without regard to conflict of law principles.
12.2 Any dispute arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration.
12.3 Nothing in this section prevents either party from seeking injunctive or other equitable relief for violation of intellectual property rights.
Acadevo reserves the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or in-app notification. Your continued use of the Platform after the effective date of changes constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us at:
Acadevo / Holistically Simple PMA
Email: hello@getacadevo.com
Website: getacadevo.com